The average delivery time of the Omilu Cloud® is 6–8 weeks. At the moment, we expect delivery in November for Bouclé Ivory and in December for Woven Sand.

No, the Omilu Cloud® is not available from stock. The Bouclé Ivory is expected in November 2025 and the Woven Sand in December 2025.

We will inform our customers as soon as a showroom is available to view and try the Omilu Cloud®. You can order a fabric swatch of our upholstery so you can experience the quality and color at home.

Yes, we deliver the Omilu Cloud® free of charge to your home via our delivery service. You will receive a delivery date and time slot in advance, so you know exactly when to expect your chair. For deliveries outside the EU: Upon import, local VAT and any clearance fees charged by the carrier will apply.

Yes, for chairs from our standard collection the legal right of withdrawal applies: you may return the chair within 14 days after receipt. The chair must be undamaged and returned in its original packaging. Returns are collected by our carrier only: the cost is 25 euros within the Benelux. For Switzerland, return costs are at your own expense; please contact us to receive a FedEx return label.

• 2 years on the electrical system and the mechanical frame
• 1 year on material and manufacturing defects under normal use

Full details can be found on the page: Service & Warranty .

Yes, we are continuously working on expanding our collection. In the future, new fabrics and colors will be available, allowing you to match the Omilu Cloud® even more perfectly to your interior. Updates will always be shared through our website and social channels.

The first edition is only available in bouclé. Other fabrics will be available soon. Currently, there are no separate covers or upholstery options after purchase.

The upholstery of the chair has a stain-resistant and liquid-repellent coating. If milk or other liquid substances are spilled: use a slightly damp cloth and dab gently on the stain. Avoid aggressive cleaning agents. You can find more tips at Service & Warranty .

Yes, we work with selected partners (such as boutiques, baby shops or maternity hotels).
For collaborations please contact info@omiludesign.nl for a proposal.

Yes, the Omilu Cloud® is designed for daily use. The silent motor, durable materials (including fire-retardant fabric) and intuitive operation make it suitable for various spaces such as maternity hotels, milking rooms and waiting rooms.